Most iGaming guides are vague. This one is not — every step here is specific, actionable, and based on how the platform actually works. This comprehensive guide walks you through every aspect of playing at Fastpay, from account creation to cashing out your winnings, with real numbers and exact procedures.
Before You Start
- Have a valid government-issued ID ready for verification (passport, driver’s license, or national ID card).
- Ensure you are at least 18 years old or the legal gambling age in your jurisdiction.
- Prepare a reliable internet connection and a modern browser; the platform works as a progressive web app (PWA) launched from your browser – no app store download required.
- Choose a payment method: debit/credit cards, e‑wallets (Skrill, Neteller), bank transfers, or cryptocurrency (Bitcoin, Ethereum).
- Family your country’s tax rules: winnings from Curacao-licensed casinos like this one may be subject to local income tax; check with a tax advisor.
- Decide on a sensible deposit limit – set a budget you are comfortable losing.
Creating Your Account
- Open the casino’s homepage. Click the Register or Sign Up button.
- Fill in the registration form: email address, username, password (minimum 8 characters, mix of letters and numbers).
- Provide personal details: full legal name, date of birth, residential address, phone number.
- Select your preferred currency (EUR, USD, GBP, etc.).
- Accept the terms and conditions and privacy policy. Tick the box if you want to receive promotional emails.
- Submit the form. You will receive a confirmation email; click the link inside to verify your address.
- Log in for the first time using your new credentials. The dashboard will prompt you to complete the KYC process before you can deposit.
Wagering Calculation
Understanding how wagering requirements work is crucial to turning bonuses into real cash. Below is a step-by-step calculation with realistic numbers.
Example bonus scenario:
- Deposit: €100
- Bonus: 100% match up to €200 → you receive an additional €100
- Total balance: €200
- Wagering requirement: 35x the bonus amount only (common structure)
Calculation formula:
Wagering requirement = Bonus amount × wagering multiplier
= €100 × 35 = €3,500
You must place bets totaling €3,500 before any portion of the bonus becomes withdrawable. Only the bonus is tied, your own deposit is usually available for withdrawal after meeting the requirement.
Contribution rates:
Not all games count equally toward the requirement:
| Game category | Contribution percentage |
|---|---|
| Slots (most) | 100% |
| Table games (blackjack, roulette) | 10% – 20% |
| Video poker | 5% – 10% |
| Live dealer games | 0% – 5% |
Practical example: If you play only blackjack (20% contribution), you would need to wager €3,500 / 0.20 = €17,500 in blackjack bets to clear the bonus. Always check the terms to avoid surprises.
Licence & Player Protection
The casino operates under a Curacao eGaming licence. While Curacao regulation is less stringent than the Malta Gaming Authority or UK Gambling Commission, it ensures basic fairness and dispute resolution through the licensed operator. Important: As a player from the EU or Nordic countries, winnings from this casino may be subject to local income tax because Curacao-licensed entities are not automatically tax-exempt. You are responsible for reporting your gambling earnings according to your national tax laws.
Player protection features include deposit limits (daily, weekly, monthly), session time reminders, self‑exclusion options, and a reality check pop‑up every hour. All data is encrypted via 128‑bit SSL, and the platform uses two‑factor authentication (2FA) for login security.
Financial Operations
Deposits are instant, while withdrawal processing times vary by method. The table below summarises the most common options:
| Method | Minimum deposit | Minimum withdrawal | Processing time | Fees |
|---|---|---|---|---|
| Visa / Mastercard | €10 | €20 | 1–3 business days | None |
| Skrill / Neteller | €10 | €20 | Instant – 24 hours | None |
| Bank transfer | €20 | €50 | 3–7 business days | €0 – €25 depending on bank |
| Bitcoin | €20 equivalent | €50 equivalent | Up to 1 hour (blockchain) | Miners fee only |
For the fastest payouts, use an e‑wallet or cryptocurrency. Withdrawals are subject to a maximum of €4,000 per transaction (or equivalent) and a daily cap of €10,000. The first withdrawal often requires identity verification – upload documents in advance to avoid delays.
Support Guide
Customer support is available 24/7. Below are five common scenarios and how to resolve them:
- Login problems – Click “Forgot password” to reset via email. If 2FA locks you out, contact live chat to verify your identity manually.
- Verification failure – Ensure documents are clear, in colour, and not expired. Use JPEG or PDF under 5 MB. If rejected, ask support for the exact reason and re‑upload.
- Bonus not credited – Check the bonus terms (minimum deposit, code required). If everything matches, open live chat and provide your player ID and time of deposit.
- Withdrawal stuck – Verify your account first. If already verified and pending >48 hours, contact support via email and ask for an update. Live chat can escalate urgent cases.
- Game not loading – Clear browser cache and enable WebSocket in your browser settings. If the issue persists, switch to a different browser (Chrome/Firefox work best) or use the app mode (PWA).
Pro Tips
Maximise your RTP by choosing the right games. The best categories for high return percentages are:
- Blackjack (European or classic) – With basic strategy the RTP reaches 99.5%.
- Baccarat (Player or Banker bet) – RTP around 98.9% after commission.
- Video poker (Jacks or Better, Deuces Wild) – Optimal play gives 99%+ RTP.
- Slots with high volatility and high RTP – Look for titles like “Blood Suckers” (98%) or “Starburst” (96.1%).
Avoid progressive jackpot slots unless you are chasing a life‑changing win – their RTP often drops below 90%. Also stay away from side bets in table games; they carry a house edge exceeding 10%.
Need to Know
What if I forget my login details?
Click the “Forgot password” link on the login page. Enter your registered email address, and you will receive a password reset link. If you also lose access to that email, contact customer support to verify your identity and recover your account.
How long does the KYC process take?
Standard verification is completed within 24–48 hours after submitting acceptable documents. Use the live chat to expedite if needed.
Can I play on my phone without downloading an app?
Yes. The platform is fully optimised for mobile browsers. You can add the site to your home screen as a progressive web app (PWA) for a native‑like experience without installing from an app store.
Are the games fair?
All games use a certified random number generator (RNG) tested by independent labs such as iTech Labs or eCOGRA. Live dealer games are streamed from real studios with physical cards and wheels.
What is the maximum withdrawal per month?
There is no monthly limit stated in the standard terms, but individual transactions are capped at €4,000. For high rollers, VIP managers can arrange larger payouts upon request.
Do I pay tax on my winnings?
Tax liability depends on your country of residence. Winnings from Curacao-licensed casinos are often not tax‑free in EU/EEA countries; you may need to declare them as income. Consult a local accountant.
How can I set deposit limits?
Go to your account settings → “Responsible Gaming” and choose daily, weekly, or monthly deposit caps. Changes take effect immediately and cannot be reduced for at least 14 days.
Can I close my account permanently?
Yes. Contact support with a written request. Self‑exclusion options are also available for 1 month, 6 months, or permanent exclusion. During self‑exclusion you cannot log in or deposit.
What happens to my bonus if I withdraw before wagering?
Withdrawing any amount before the wagering requirement is met will forfeit the bonus and any winnings generated from it. The bonus will be removed and only your original deposit remains.
Final Word
This casino offers a straightforward experience once you understand the mechanics. Focus on high‑RTP games, meet wagering requirements efficiently, and always read the fine print of each promotion. With patience and discipline, your sessions can be both enjoyable and profitable.
